Privacy Policy
Laiyl (“we”, “our”, or “us”) operates this website and is responsible for your personal data. We are committed to protecting your privacy and handling your information in a secure and transparent manner in accordance with applicable laws of Pakistan.
1. Information We Collect
When you use our website, we may collect the following types of information:
a) Personal Information (provided by you):
Full name
Phone number
Email address
Shipping address
This information is collected when you place an order or contact us.
b) Automatically Collected Information:
When you browse our website, we may automatically collect:
IP address
Browser type and device information
Pages viewed and time spent on the site
Referral source (e.g., search engine or external link)
2. How We Use Your Information
We use your information to:
Process and deliver your orders (Cash on Delivery)
Share your details with courier services for delivery
Contact you regarding your order
Improve our website and customer experience
Prevent fraud or misuse of our services
Send marketing and promotional emails (only with your consent)
We only collect and use data that is necessary for these purposes.
3. Cash on Delivery (COD)
As we offer Cash on Delivery only, we do not collect or store any payment card or banking information.
Your order details (name, address, and phone number) are shared only with our delivery partners to complete your order.
4. Cookies
Our website may use cookies to:
Improve website functionality
Analyze traffic and user behavior
You can disable cookies through your browser settings; however, some parts of the website may not function properly.
5. Data Retention
We retain your personal data only for as long as necessary to:
Fulfill your order
Maintain records for customer service and legal purposes
6. Data Security
We take reasonable administrative and technical measures to protect your personal data from unauthorized access, misuse, or disclosure. However, no method of transmission over the internet is completely secure.
7. Your Rights
You have the right to:
Request access to your personal data
Request correction of inaccurate information
Request deletion of your data (where applicable)
To exercise these rights, contact us at hello@laiyl.com.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.
9. Legal Disclosure
We may disclose your information if required to do so by law or if necessary to protect our legal rights or prevent fraud.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page.
11. Contact Us
If you have any questions about this Privacy Policy or your personal data, you can contact us at:
Email: hello@laiyl.com
